I have had the pleasure of working with Sheila and Jan and they are consummate professionals! I appreciated the fact that both Sheila and Jan are passionate and knowledgeable about their product! They took the time to educate me and answered my questions. They allowed me to sample their product free of charge and did not use pressure tactics. I love and believe in Kangen Water and it's health benefits. I am so glad I found Kangen Water, as well as Sheila and Jan! I highly recommend them and this product to my friends and family or anyone choosing to make simple healthful changes to their lives through drinking superior quality water.